Built exclusively for personal injury firms

Stop losing signed cases to missed calls

Every call that hits voicemail is a case your competitor signs. CaseFlow AI answers, qualifies, and moves every lead toward a signed retainer — 24/7, in English and Spanish.

Live in under a week · No long-term contracts · Bilingual out of the box

Every missed call is a signed case walking away

Injury victims call the first three firms they find — and sign with the one that answers. If intake runs on voicemail, sticky notes, and paper forms, you're paying for leads your competitors sign.

Life without CaseFlow

  • After-hours calls go to voicemail — and the caller dials the next firm on the list
  • Spanish-speaking victims hang up when no one can take their intake
  • Leads live in sticky notes, inboxes, and three different spreadsheets
  • Retainers sit unsigned for days while the client goes shopping
  • You have no idea which ad spend actually produces signed cases

Life with CaseFlow AI

  • Every call answered instantly, 24/7 — captured, scored, and routed as a lead
  • Full intake in English or Spanish, with bilingual follow-ups drafted automatically
  • One pipeline where every lead, document, and deadline lives in plain sight
  • E-sign retainers go out the same day and get chased until the ink is dry
  • Source-level ROI reporting shows exactly where signed clients come from

From first call to case-ready in three steps

Your team stays in control while the system does the busywork.

Driver calling for help next to a damaged car on the roadside
01

Lead Arrives

A call, text, or web form lands in one inbox — captured, scored, and routed the moment it comes in.

Intake representative on a headset call at her desk
02

Drake Builds the File

Your AI assistant runs the intake, drafts bilingual messages, and assembles the document checklist automatically.

Client signing a retainer agreement with a pen
03

Case Ready

A clean, litigation-ready file lands on the attorney's desk — retainer signed and nothing missing.

See it on your own cases

A 30-minute walkthrough with a real intake, from first ring to signed retainer.

The numbers your bottom line will notice

Firms don't buy software — they buy signed cases. Here's what intake teams report after switching to CaseFlow AI.

95%
of after-hours calls captured

Nights, weekends, holidays — the AI voice agent answers when your office can't.

faster from first call to signed retainer

Same-day e-sign retainers instead of days of phone tag and paper shuffling.

+40%
more signed cases from the same lead volume

Fewer leads lost to voicemail, language gaps, and slow follow-up.

24/7
bilingual coverage without extra headcount

Every caller gets a full intake in English or Spanish — instantly.

Figures reflect results reported by early-access intake teams; individual firm results vary.

Six ways CaseFlow turns leads into signed clients

Not a grab bag of features — one system where every capability exists to get a retainer signed.

AI Case Builder

Drake runs the intake conversation, scores the lead, and drafts the file so your team reviews instead of retypes.

Bilingual by Default

Every intake, message, and confirmation works in English and Spanish — no translation step, no dropped clients.

Document Checklist

Case-type-specific checklists track police reports, medical records, and IDs so nothing is missing at signing.

Attorney Review Queue

Qualified leads route straight to an attorney for a clear accept, reject, or refer-out decision.

Retainers & E-Sign

Send, track, and follow up on retainer agreements through their full lifecycle until the ink is dry.

Reports & ROI

See conversion, speed-to-lead, and source ROI so you know exactly where your signed clients come from.

Every call answered. Every word captured.

From the first ring to a live handoff, here's what happens when someone calls your firm.

  1. 01

    AI answers instantly, 24/7

    No voicemail, no hold music. An AI voice agent greets the caller in English or Spanish and gathers the essentials — what happened, when, and how to reach them.

  2. 02

    The conversation is transcribed in real time

    Every word is captured as it's spoken, and the key facts — case type, injuries, insurance — are pulled out as structured data.

  3. 03

    Everything lands in your CRM automatically

    A lead is created, the full transcript is saved to the call log, and an AI summary and lead score are attached — before your team even picks up.

  4. 04

    Qualified calls transfer to a live human

    Real potential cases are warm-transferred to your in-house intake team, with the lead already on screen — so callers never repeat themselves.

Firms that stopped losing cases to voicemail

From managing partners to intake managers, here's what teams say after making the switch.

"We used to find out on Monday how many weekend callers we'd lost. Now every one of them is in the pipeline with a transcript and a score before I've had coffee. We signed 11 more cases in our first quarter — same ad spend."
Sandra Reyes
Managing Partner, Reyes Injury Law
"My reps used to spend half the day retyping notes and chasing paper retainers. CaseFlow does the busywork, so they spend the day talking to clients. Our speed-to-lead went from hours to minutes."
Marcus Bell
Intake Manager, Bell & Ortiz Trial Lawyers
"Half our callers prefer Spanish. Before CaseFlow, those intakes depended on who happened to be in the office. Now every caller gets a full intake in their language, day or night — and it shows in our sign-up rate."
Daniela Fuentes
Director of Operations, Fuentes & Marsh

Built for firms that can't afford to get it wrong

Bilingual by default

English and Spanish on every call, form, and follow-up — no translation vendors, no dropped clients.

Secure and access-controlled

Role-based permissions, full audit trails, and encrypted client data on every case file.

Built only for personal injury

Case-type intake forms, lien-network directories, and attorney review queues — not a generic CRM with a legal skin.

See it on your own cases

A 30-minute walkthrough with a real intake, from first ring to signed retainer.

“What about…” — we've heard them all

The questions every firm owner asks before booking a demo.

How long does setup take?

Most firms are live in under a week. We import your existing leads, configure your case types and pipeline, and train your team — no IT project, no downtime.

Will it work with how we already run intake?

Yes. CaseFlow adapts to your pipeline and roles — reps, managers, attorneys, and case managers each get their own queue. Your process stays; the sticky notes go.

What about our Spanish-speaking clients?

They're first-class citizens. Every call, intake form, message, and follow-up works in Spanish out of the box — no bilingual staffing bottleneck.

What does it cost?

Plans are priced by monthly lead volume, not per seat, so your whole firm can log in without penalty. No setup fees, no long-term contracts — see the pricing page or ask us on the demo.

Ready to stop losing cases to voicemail?

Book a 30-minute demo and watch a lead go from first ring to signed retainer. If it doesn't fit your firm, you'll know in one call.

CaseFlow AI

The intake operating system that turns the first phone call into a litigation-ready file — automated and bilingual.

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